Refund & Cancellation Policy

This Refund & Cancellation Policy applies to subscriptions and services purchased on the SmartPlatter platform.

Subscription Fees

SmartPlatter operates on a subscription-based model. Subscription fees are charged in advance on a monthly basis.

Refund Policy

• Subscription fees are generally non-refundable.
• If a technical issue prevents service usage, we may review refund requests on a case-by-case basis.
• Approved refunds will be processed within 7–10 business days.

Cancellation

Restaurants may cancel their subscription at any time. Access will remain active until the end of the current billing cycle.

Payment Disputes

For payment-related issues, please contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension.

Contact

For refund or cancellation requests, contact:
support@smartplatter.com